The Banking industry, including retail banks and credit unions, wealth and asset management firms and corporate treasury divisions faces significant challenges.
Customers are expecting secure, answerable and quick-response platforms for their needs
Banks would rank reducing costs and improving customer acquisition as their topmost primacies.
Technology and internet have brought along cyber-crimes and security breaches
KoScan-Marketing Automation
Targets complete automation and personalization of messaging to defined segments or trigger messages based on user behaviour.
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KoSync-Omnichannel communication
Financial services companies encompassing insurance, banks, crowdfunding and money transfers are using programmable communications to deliver a dynamic and engaging customer experience.
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Capture your customer’s interest with an attractive offer
Engage the user to browse across products and make a purchase
Link goes out to different channels
Payment done and transaction notification sent to user
Customize offers based on each customer’s product ownership and transactional data
Enhance sales by moulding offers according to each customer’s product sentiment and income
Powered by omnichannel AI engine, trigger communications on deposits, renewals and credit card limit augmentation.
Provide a seamless experience to customers at every touch point and life-cycle stage including cognizance, consideration, procurement, servicing and loyalty.
Deliver reminders at exactly the right moment to reach out to both new and established customers
Follow individual leads and track their journeys to improve upon product search advertisements
Evolve with evolving customer habits by integrating voice assistants, chatbots, IoT devices and more into omni-channel banking journeys.
Build upon target audiences with advanced segmentation module that automatically gathers and derives hyper-valuable metrics, like lifetime value, balance, marital status, loans, individual propensities and more – from across data sources and campaigns.
Discover new potential customers using AI-driven look-alike targeting along attributes such as location, transactional history, offer propensities, income and more.
Add another layer of security for customer accounts using one-time passwords and two-factor authentication tools
Verify using OTP SMS on registered mobile numbers and email IDs.
Trigger real-time notifications for validating transactions and confirming suspicious activity for customers in just a few clicks
Align regulations and mandates with your threat detection and response system.
About
One stop centralized messaging gateway to handle PAN India messaging service needs across branches.
Managing cross platform messaging needs
Single stop solutions for inbound and outbound messages
An initiative by Korero to enable seamless banking solutions to unpenetrated customers.
Impact
Messages per second
SMS broadcasting daylong capability
Archival facility ensuring zero data loss
Yield
Accessible and quick messaging services
Single platform to handle PAN INDIA SMS needs, enabling ability to send all kind of messaging
In-time availability of banking services
Banking services through multi-channels
Seamless integration across branches
Benefits
Robust service with scalability to meet future needs using secure authentication system. Adhering to regulatory and internal security audits.
An initiative by Korero to enable innovative banking solutions to the unpenetrated customers.
over any communication channel they want.
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