Voice API

Reach your audience with Robust Voice Communication Products

Lead the conversation and deliver enriched customer experience
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Give your Customers’ Voice new reach

  • Personalized touch

    Get personalized voice calls based on the events like alerts and reminders.

  • Interactive Voice-Response (IVR)

    Enhance customer engagement and interest through brilliant technological interventions

  • Communicate with virtual numbers

    Increase leads and improve lead quality through virtual phone number advertisements

  • Configure your own custom reports

    Visualize how the customer journey is performing in real-time and automate the reporting using Power Bi.

Countless Use Cases limited only by your Imagination

Study the Customer

Record and store customer’s communication for improving strategy.

Control the Conversation

Create customized communication flow based on behaviour and events.

Customization for Improved Experience

Enable a rich calling experience with customized voice prompts and hold music

Avoid Errors

Route calls to the right agent the first time based on select tracking criteria

Advertisements on Voice

Engagement by advertising local or toll-free numbers

Call transfer

Assist management of unavailability or deliberate transfers

Text to speech

Convert text into speech in your preferred language.

Power of Korero Voice API

Enterprise Grade Platform

Voice broadcast to aid reaching out to appropriate crowds and popularizing products/services

Reliable

Guaranteed voice OTP authentication using real-time password for user identification

Easy Integration

Process automation with easy setup for a business-friendly initiative

Robust

Personalized, meaningful information to help nurture brand presence in novel ways

Scalable

Reachability and delivery impacted with Voice Broadcast/OBD service

Direct Carrier Connectivity

Avoid network carrier problems and downtime with Korero’s direct carrier connectivity for voice products and services

Intelligent Routing Engine

Smart engine to take care of automated routing services

24x7 Network Monitoring for Reliability

Platform and network cross-checks to ensure smooth workflow

Full-featured, extensively documented API

Start sending and receiving voice messages through a simple HTTP JSON-based API that works in any programming language:

  • C#/.NET
  • Node.JS
  • Java
  • PHP
  • Python
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Engage Customers in a relevant, timely and personal way

over any communication channel they want.

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