There are several challenges before on-demand service communications due its diversity and scope of expansion.
Customers are looking for a personal touch to their communication experience in real-time
Manage how you engage with customers in real-time
Increased communications over increasing number of platforms can lead to security challenges
KoScan-Marketing Automation
Work on the feedback system through our automated AI channels that will help ensure in-time checks and scope for customer personalization.
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KoSync-Omnichannel communication
Gain easy access to on-demand service communications through our omni-channels that provide greater customer acquisition and retention
Know moreEnsure order tracking and status updates options given to customers to enrich their expeirence.
Cater to customer’s health needs with an efficient, quick-response mechanism.
Track data in real-time and manage multiple stakeholders under a single umbrella.
Hotel booking to flight tickets and more, made easier.
Ensure order tracking and status updates options given to customers to enrich their expeirence.
Cater to customer’s health needs with an efficient, quick-response mechanism.
Track data in real-time and manage multiple stakeholders under a single umbrella.
Hotel booking to flight tickets and more, made easier.
Agent gets assigned to a customer
Korero accesses your server and calls the customer on behalf of your service
Customer and agent numbers get masked with virtual numbers
Taxi driver recieved a call with the number masked by server
Allow the customer to provide their feedback of your service through chat, SMS, email or other channels
Remind the customers about their upcoming appointments and order deliveries
With omni-channel AI engine, deploy useful customer insights based on orders, deliveries and shipments to send targeted offers to them and thus increase sales figures.
Provide a seamless experience to customers at every touch point and life-cycle stage including cognizance, consideration, procurement, servicing and loyalty.
Create a suitable workflow and sell offers through an automated campaign to create more engagement
Korero not just augment customer experience at each stage but also supply essential information to keep them equipped for a hassle-free journey with your service
Maintain effective internal communication for faster processing
Augment online sales with perfect deliveries at the perfect time
Work upon account protection, verification and authentication without passwords, using 2FA
Send out timely OTPs on registered mobile numbers and email IDs for verification
About
SpiceMoney is a digital platform to make banking and financial services accessible to all the parts of India.
Increased engagement with merchants and consumers
Targeted 1 Bn+ population in India
An initiative by Korero with DigiFinance to enable innovative banking solutions to the unpenetrated customers.
Impact
More than 85 apps in 13 different languages reaching Pan India.
Transactions per year
Unique Customers
Pincodes covered
Providing services to: YOUTH | FARMERS | ELDERLY | MASS
Yield
Simplified Payment Transactions
In-time availabiltiy of banking services
Accessible and quick loan services
Digital banking through multi-channels
Benefits
With a mission to provide 1 lac jobs to the unsung and un-noticed people of our country, SpiceMoney is transforming lives.
An initiative by Korero with DigiFinance to enable innovative banking solutions to the unpenetrated customers.
over any communication channel they want.
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